Frequently asked questions

How long will it take to receive my order?

Orders are usually delivered within 4–7 business days after dispatch. Delivery timelines may vary depending on your location and unforeseen circumstances.
Do you offer free shipping?

Yes! We offer FREE shipping on all orders above ₹999/-  A flat shipping fee of ₹99 applies to orders below ₹999/-
How can I track my order?

Once your order is dispatched, you'll receive a tracking link via WhatsApp, Email, and SMS. You can use the link to track your shipment in real time.
Can I return or exchange a product?

Yes. We offer returns and exchanges in accordance with our Return & Refund Policy. Please ensure the product is unused, unwashed, and returned with its original tags and packaging within the eligible return period.
What if I receive a damaged, defective, or incorrect product?

We're sorry for the inconvenience. Please contact us within 48 hours of delivery with your order number and clear photos of the product. Our team will assist you with a replacement or refund, as applicable.
What payment methods do you accept?

We accept:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (if available for your PIN code)

All online payments are processed
through secure payment gateways.
Do you ship internationally?

Yes, we do. International shipping charges and delivery timelines vary by country. Please contact us before placing your order for shipping details and a quotation.
How do I choose the right size for my child?

Every product page includes a Size Guide to help you choose the perfect fit. If you're still unsure, feel free to contact our customer support team—we'll be happy to help.
Can I cancel or modify my order?

Orders can be cancelled or modified only before they are dispatched. Once an order has been shipped, we are unable to make changes or cancel it. Please contact us as soon as possible if you need assistance.
How can I contact Lil' Fingers?

We're always happy to help!

Email: support@lilfingers.co

Phone / WhatsApp: +91
9560021796

We'll get back to you as quickly as possible during our business hours.