Privacy policy

Effective Date: August 15, 2026

At Lil' Fingers ("we", "our", or "us"), your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

By accessing or using www.lilfingers.co, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Shipping and Billing Address
PIN Code
Order History

Payment Information

All online payments are processed securely through our trusted payment gateway partners.

We do not store your debit card, credit card, UPI PIN, CVV, or banking details on our servers.

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide order updates and shipping notifications
Respond to customer support requests
Process refunds and exchanges
Improve our website and shopping experience
Send promotional offers, new launches, and newsletters (only where permitted)
Prevent fraud and maintain website security
Comply with legal obligations

3. Marketing Communication

With your consent, we may send you updates through:

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or by contacting us.

4. Sharing of Information

We value your trust.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers when necessary to operate our business, including:

Payment Gateway Providers
Shipping and Logistics Partners
Warehouse and Fulfilment Partners
Technology Service Providers
Customer Support Platforms
Government or Legal Authorities when required by law

These partners are required to protect your information and use it only for the services they provide.

5. Cookies

Our website uses cookies to:

Keep you signed in
Remember your shopping cart
Improve website performance
Understand visitor behaviour
Personalize your shopping experience

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Data Security

We use reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Update your details
Request deletion of your information, subject to applicable legal and business record-keeping requirements
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our products are designed for children, but purchases must be made by parents, guardians, or adults.

We do not knowingly collect personal information directly from children.

If you believe a child has provided us with personal information, please contact us support@lilfingers.co so we can remove it where appropriate.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before sharing any personal information.